Terms of service

# Terms of Service

Welcome to Eight Willie. These Terms of Service ("Terms") govern your use of the Eight Willie website, **eightwillie.com**, and any purchases made through our online store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

## 1. About Eight Willie

Eight Willie operates an online store offering clothing and related products through our website.

Throughout these Terms, "Eight Willie", "we", "us", and "our" refer to Eight Willie.

## 2. Using Our Website

You agree to use our website only for lawful purposes and in a way that does not:

* Violate any applicable laws or regulations
* Infringe the rights of others
* Interfere with the operation or security of the website
* Attempt to gain unauthorised access to our systems
* Introduce malicious software or harmful code
* Use the website for fraudulent or misleading purposes

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

## 3. Product Information

We make reasonable efforts to ensure that product descriptions, images, sizing information, and other product details displayed on our website are accurate.

However, colours and appearances may vary depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

## 4. Product Availability

All products are subject to availability.

We may limit the quantity of products available for purchase or discontinue products at any time without prior notice.

If an item becomes unavailable after you place an order, we will contact you and provide an appropriate resolution in accordance with applicable law.

## 5. Prices

All prices displayed on our website are in the currency shown at checkout.

We reserve the right to change product prices, promotions, and offers at any time. Price changes will not affect an order that has already been accepted and confirmed, except where permitted by law.

While we take reasonable care when displaying prices, occasional errors may occur. If a significant pricing error affects an order, we may contact you before fulfilling the order.

## 6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation acknowledging that we have received your order.

An order confirmation does not necessarily mean that your order has been accepted. We reserve the right to refuse or cancel an order where reasonably necessary, including where:

* A product is unavailable
* There is an obvious pricing or product-information error
* We suspect fraudulent or unauthorised activity
* We are unable to process the payment
* We are required to do so by law

If we cancel an order after payment has been received, we will arrange an appropriate refund.

## 7. Payment

Payment must be successfully completed through the payment methods made available at checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Payment processing may be handled by third-party payment providers. Their own terms and conditions may also apply.

## 8. Shipping and Delivery

Orders are shipped according to the shipping options and delivery information presented on our website.

Delivery times are estimates and may vary due to circumstances outside our reasonable control, including carrier delays, weather, customs processing, public holidays, or other unforeseen circumstances.

For further information, please refer to our **Shipping Policy**.

## 9. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are handled in accordance with our **Return & Refund Policy**.

Nothing in these Terms is intended to remove or limit any rights or remedies you may have under applicable consumer law.

## 10. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights or remedies that cannot legally be excluded, restricted, or modified under applicable law, including the **Australian Consumer Law**.

Where a product does not meet applicable consumer guarantees, you may be entitled to a remedy regardless of any additional store policy.

## 11. Intellectual Property

Unless otherwise stated, the content available on our website, including:

* Logos
* Brand names
* Product images
* Photographs
* Graphics
* Text
* Designs
* Website layout
* Other original content

is owned by or licensed to Eight Willie and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without our prior written permission, except where permitted by law.

## 12. User Content

If you submit reviews, photographs, comments, feedback, or other content to Eight Willie, you agree that you have the right to provide that content.

By submitting content, you grant Eight Willie permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, where permitted by law.

We reserve the right to remove content that is unlawful, offensive, misleading, defamatory, or otherwise inappropriate.

## 13. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

These third parties may have their own terms, conditions, and privacy policies.

Eight Willie is not responsible for the content, availability, security, or practices of third-party websites or services that we do not control.

## 14. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or other operational purposes.

## 15. Limitation of Liability

To the maximum extent permitted by applicable law, Eight Willie will not be responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these Terms limits any liability or consumer guarantee that cannot legally be limited or excluded under applicable law.

## 16. Indemnity

To the extent permitted by law, you agree to be responsible for losses, claims, or reasonable costs arising from your unlawful use of the website or your violation of these Terms.

This clause does not apply to the extent that such responsibility cannot legally be imposed.

## 17. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, services, or legal requirements.

When changes are made, we will update the "Last updated" date at the beginning of this page.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by law.

## 18. Governing Law

These Terms are governed by the laws applicable in Australia, without limiting any rights or protections you may have under applicable consumer protection legislation.

## 19. Contact Us

If you have questions about these Terms, please contact us:

**Eight Willie**

**Email:** [eight.willie@hotmail.com](mailto:eight.willie@hotmail.com)

**Website:** eightwillie.com